Contact Information

If you have any questions about your order, our products, custom 3D printing, returns, shipping or any of our services, please contact us using the details below.

3D Verse Limited
New Zealand

Email: info@3dverse.co.nz

Website: https://3dverse.co.nz

We aim to respond to enquiries as soon as reasonably possible during business days.

For enquiries about an existing order, please include your order number so we can assist you more efficiently.

For issues involving a damaged, faulty or incorrect product, please also include clear photographs of the product and packaging where relevant.

Business Enquiries

For custom 3D printing, product design, prototyping, replacement parts, reverse engineering or business projects, please contact us by email with as much information as possible about your project.

Customer Support

Please contact us before returning any product.

Returns, refunds and shipping-related matters are subject to our Refund & Return Policy, Shipping Policy and Terms of Service.